Vb66 Privacy Policy — Our Commitment to Protecting Your Information

1 Introduction

Vb66 (https://vb66.im) is an internationally operated online gaming and Sports Betting platform. We believe that protecting each user's personal information is a fundamental right. This Privacy Policy ("Policy") explains how vb66 collects your information, the purposes for which it is used, and how it is kept secure.

By using any vb66 service, you agree to this Privacy Policy. This policy is part of our Terms & Conditionsand applies jointly with.

This policy has been drafted in compliance with Bangladesh and international data protection laws. We review and update this policy on a regular basis. You will be notified via email or through the platform whenever significant changes are made.

2 What Information We Collect

Vb66 only collects information that is necessary for providing services, ensuring security, and meeting legal obligations. The types of data collected and how they are gathered are outlined below:

A. Registration Information

• Full name (as per national ID)
• Mobile number and email address
• Date of birth and age verification details
• Residential address and country
• Preferred Currency

B. Verification (KYC) Information

• Copy of National ID or Passport
• Proof of address documents (utility bill, bank statement)
• Selfie or photo (if required)

C. Financial Information

• Payment method details (bKash, Nagad, Rocket number)
• Transaction History & Amounts
• Deposit & Withdrawal Records

D. Automatically Collected Information

• IP Address & Device Type
• Browser Type & Operating System
• Time spent on the site and which pages were visited
• Cookie and local storage data

3 Purpose of Data Use

Vb66 uses your information only for the purposes listed below. We never use your data for any unauthorized purpose.

• Account Management: For creating, verifying, and managing your account.
• Service Delivery: To process gaming, betting, and financial transactions.
• Customer Support: To help resolve your complaints and issues.
• Security: To prevent fraud, hacking, and unlawful activity.
• Legal Compliance: To comply with directives from government or regulatory authorities.
• Personalized Experience: To present services and offers tailored to your preferences.
• Promotions: To keep you informed about relevant offers and promotions, with your consent.
• Analytics: To improve platform performance and the overall user experience.

4 Data Sharing Policy

Vb66 never sells your personal information. However, data may be shared with third parties in the following limited circumstances:

Legal Obligation

Information may be disclosed under court orders, government agency requests, or as required under Anti-Money Laundering (AML) laws. In such cases, vb66 consults with legal counsel and provides only the minimum information necessary.

Payment Providers

Financial information necessary to process transactions is shared with approved payment gateways including bKash, Nagad, and Rocket. These partners are bound by their own privacy policies.

Technology Service Providers

Limited data may be shared with trusted technology partners for server hosting, data analytics, and customer support. These partners are bound by strict confidentiality agreements with vb66.

5 Cookie Policy

The vb66 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help enhance your experience.

Types of cookies we use:

• Essential Cookies: Required for the site's core functionality. These cannot be disabled and handle session login, security, and similar functions.
• Performance Cookies: To analyze how the site is being used. These do not directly collect personal information.
• Functional Cookies: To remember your preferences such as language, currency, and theme.
• Marketing Cookies: To show relevant ads and promotions. These are only activated with your consent.

You can delete or disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the availability of certain features on the site.

6 Data Protection Measures

Vb66 follows industry-leading technical and organizational security measures to protect your data. Our security framework includes:

• 256-bit SSL/TLS Encryption: All data transmissions are encrypted.
• Firewall Protection: Multi-layered firewall to block unauthorized access.
• Regular Security Audits: Regular system audits conducted by independent organizations.
• Two-Factor Authentication (2FA): An additional layer of security when accessing your account.
• Data Minimization: Only data that is strictly necessary is collected and retained.
• Staff Training: All vb66 staff receive regular data protection training.
• Incident Response Plan: A response plan is in place to take swift action in the event of any data breach.

7 Your Rights

Vb66 respects your right to data protection. You have the following rights:

To exercise these rights, please contact our support team. We will respond to your request within 30 days. In some cases, legal obligations may prevent us from fulfilling a request in full — if so, we will explain the reason.

8 Third-Party Services

The vb66 website and app may integrate third-party services such as payment gateways, game providers, or analytics tools. These third parties maintain their own privacy policies, which can be found on their respective websites.

Vb66 is not responsible for the privacy practices of third parties. However, we only work with partners who maintain high data protection standards. All partners are required to sign a data processing agreement with vb66.

9 Data Retention Period

Vb66 retains your data only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements:

Once the defined retention period expires, data is securely deleted or anonymized. Certain data may need to be retained longer due to legal obligations.

10 Children's Privacy

Vb66 services are strictly for individuals aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18.

Age verification is mandatory at registration. If we discover that an account has been created by a minor, it will be immediately closed and all collected data will be deleted.

11 Changes to the Privacy Policy

Vb66 may update this Privacy Policy from time to time. If any significant changes are made, we will notify you in the following ways:

• A notice will be sent to your registered email address.
• A pop-up notification will be displayed when you log in to the platform.
• The "Last Updated" date at the top of this page will be revised accordingly.

Continued use of vb66 after any changes takes effect will be considered acceptance of the updated policy. We recommend checking this page regularly.

12 Contact & Complaints

If you have any questions or concerns about this Privacy Policy or your personal information, please get in touch with us:

• Email: support@vb66.im
• Help Center: vb66 Help Center
• Response Time: Usually within 2–5 business days

We always strive to resolve your concerns. However, if you are not satisfied with our response, you may file a complaint with the relevant data protection authority.